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Frequently Asked Questions
Yes. Our UV LED panels are designed with safety and performance in mind. All devices are manufactured using high-quality components and are CE certified. We provide recommended exposure times, safety guidance, and usage instructions to help ensure a controlled tanning or light therapy experience. Protective eyewear should always be used where recommended.
308nm devices are commonly used for targeted skin-focused light therapy applications, while 310nm systems are designed to provide broader UVB output and more even coverage. The choice depends on the intended use, treatment area, and user preference. If you are unsure which wavelength is suitable for you, we recommend consulting a qualified professional before use.
We offer FREE standard shipping on all orders over £1500 within the UK. For orders below £150, a standard shipping rate will apply at checkout. All orders are dispatched securely and you will receive tracking information once shipped.
We offer a 30-day returns policy. If you are not completely satisfied with your Taneasy device, you can return it within 30 days of receipt. The device must be in its original condition and packaging. Please contact our support team to initiate a return.
Absolutely. Quality is our priority. All Taneasy UV LED devices come with a standard manufacturer’s warranty covering any defects in materials or workmanship. For specific warranty duration, please refer to the product details page or contact support.